Working Together & Discussing Concerns

Parents and carers are a child’s first educators. When home and school work in genuine partnership, children thrive. At Roby Park, we’re committed to open communication and meaningful collaboration throughout the year.

Meetings, Reports & Day‑to‑Day Contact

• Progress Meetings (twice a year)
  You’ll be invited to one‑to‑one meetings in the autumn and spring terms to discuss your child’s progress, next steps and how we can work together.
• Additional appointments
  If you’d like to speak with us at any other time, we’re happy to arrange an individual meeting—please contact the school office.
• Informal daily contact
  Brief conversations can take place at drop‑off and pick‑up, particularly for our younger pupils. If you need a longer discussion, please book an appointment so we can give you unhurried time.
• Annual report
  At the end of the school year, parents and carers receive a detailed written report summarising progress and achievements.

We actively encourage parents and carers to be part of school life:

• Volunteering in school during the day (reading, enrichment, classroom support).
• Curriculum evenings, workshops and exhibitions to explore how and what children learn.
• Year‑group information sessions linked to key events or subjects.

If you’d like to volunteer, please contact the office for our current opportunities and the necessary safeguarding checks.

Home–School Agreement

All schools are required to have a Home–School Agreement. By accepting a place at Roby Park, families agree to support the shared expectations that help every child succeed.
The agreement outlines what parents/carers can expect from school and what school expects from families, including attendance, homework, uniform, behaviour and communication.

Notices & Communications

• Arbor
  All school communications are sent via Arbor. Please download the Arbor app and keep your contact details up to date so you don’t miss important information.
• On‑site notices
  Our office‑area information screen displays daily events and notices. Letter racks include lunch menus, newsletter updates and details of local community events.
• Follow us on social media
  Stay up to date by following our official channels on Instagram and Facebook.

We aim to be a listening school. Your feedback helps us celebrate what’s working and improve where needed. Most concerns can be resolved quickly and informally – please speak to us as soon as an issue arises.

Our step‑by‑step approach:

1. Talk to your child’s class teacher in the first instance.
2. If needed, speak with the Phase Leader or a member of the Senior Leadership Team.
3. If the issue remains unresolved, request a meeting with the Headteacher.
4. To raise a formal complaint, please follow our Complaints Policy and contact the Chair of Governors as outlined in the policy.

We handle all concerns fairly, respectfully and transparently.